Shipping policy

📦 Shipping Policy – O'Kis Worldwide

Last Updated: [Insert Date]

At O'Kis Worldwide, we’re committed to delivering your orders quickly, safely, and reliably. Whether it’s from our exclusive product line or—soon—partner vendors, we aim to give you a seamless shipping experience from checkout to your doorstep.

📍 Where We Ship

We currently ship orders nationwide across the Philippines.
International shipping is not yet available, but stay tuned—we're working on it!

🚚 Delivery Timeframes

  • Metro Manila: 2–5 business days

  • Provincial Areas: 5–10 business days

  • Pre-order or Made-to-Order Items: May require an additional 3–5 days processing time

  • Orders are processed Monday to Friday (excluding holidays).

Note: Shipping times may vary based on location, weather conditions, and carrier delays.

💸 Shipping Fees

  • Standard Shipping Rate: ₱[insert rate]

  • Free Shipping: Available on orders ₱[insert amount] and up

  • Shipping costs are calculated at checkout based on your delivery address.

📦 Order Processing

  • Orders placed before 2:00 PM (PHT) are typically processed the same business day.

  • You’ll receive an email confirmation once your order is processed, along with tracking details when applicable.

🚛 Couriers We Use

We partner with trusted logistics providers including:
J&T Express, LBC, Ninja Van, Shopee Xpress, and other reliable carriers.

📬 Tracking Your Order

Once your order is shipped, a tracking number will be sent to your email. You can track your shipment via the courier’s website.

❗ Missed Deliveries or Issues

  • If delivery attempts fail or your package is returned to us, we will contact you to arrange re-delivery.

  • For concerns about lost, damaged, or delayed shipments, please reach out to our support team at [support@okisworldwide.com].

🛍 Marketplace Orders (Coming Soon)

Once O'Kis Worldwide opens to third-party sellers, shipping policies may vary per vendor. We’ll clearly display shipping details on each product page when that happens.

📞 Need Help?

If you have any questions about your shipment, contact us at:
📧 support@okisworldwide.com
📱 [Insert Phone Number, optional]